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What is the duration of the 500-052 Exam
- Number of Questions: 45-55
- Passing Score: 70%
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
How much 500-052 Exam Cost
The price of the 500-052 exam is $150 USD.
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Conclusion
To sum up, the Cisco 500-052 exam is the perfect way for professionals such as network operation managers or system integrators that work with Cisco Unified CCX to enhance their skills and understanding of the Cisco contact center express deployments for version 11.0. Furthermore, architects, system engineers, and other support staff can get a boost through this test writing including a basic understanding of processes related to installation, monitoring as well as maintenance of a Cisco Unified CCX system.
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Practice test available
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Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design a Unified Contact Center Express System Deployment | 30% | - Evaluate and recommend different configuration options - Identify available configuration and ordering tools - Perform customer capacity planning - Determine customer required features |
| Operate and Maintain a Unified Contact Center Express System | 30% | - Apply patches, upgrades, and license management - Troubleshoot common issues - Perform basic user and agent administration - Monitor system operations and performance |
| Implement a Unified Contact Center Express System | 40% | - Configure system and provision users - Use Application Editor for call flows - Install Unified Contact Center Express software and hardware - Integrate with Cisco Business Edition 6000 |
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