Salesforce MC-201 : Salesforce Certified Marketing Cloud Account Engagement Specialist

  • Exam Code: MC-201
  • Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist
  • Updated: Jul 09, 2026
  • Q & A: 306 Questions and Answers

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Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

1. A marketer receives a request to permanently delete a prospect from Marketing Cloud Account Engagement.
How does the marketer satisfy this request?

A) The marketer goes to the prospect record and chooses the "Permanently Delete'' menu option.
B) The marketer archives the prospect, but cannot permanently delete their data.
C) The marketer deletes the prospect in Salesforce, which then permanently deletes the prospect in Marketing Cloud Account Engagement.
D) The marketer archives the prospect and then selects "Permanently Delete" from the recycle bin.


2. An administrator includes a link to a file on a web page that the company does NOT own on the company website.
What is the best way to be able to track the number of visitors who access this file?

A) Marketing Cloud Account Engagement form
B) Custom redirects
C) Marketing Cloud Account Engagement tacking code
D) Page actions


3. A Marketing Cloud Account Engagement administrator wants to keep the first value submitted in a field even if the prospect completes additional forms with different values for that field.
Which form field option should be enabled?

A) Kiosk/Data Entry Mode: Do not cookie browser as submitted prospect
B) Include "Not you?" link to allow visitors to reset the form
C) Maintain the initial value upon subsequent form submissions
D) Always display even if previously completed


4. What does the Data.com connector allow you to do?

A) Connect with your meeting software
B) Quickly jump into the Data.com results for a prospect or their company
C) Sync all your prospects to Salesforce


5. In an engagement studio program, business hours are enabled for Monday-Friday from 10am-4pm. A prospect enters a Send Ema step at 4:30pm on Friday.
When would the program send the email to the prospect?

A) The email will send on Monday at 10am.
B) The email will send immediately.
C) The email will send on Saturday at 10am.
D) The email will not send.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: A

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