Avaya 61451T : Administering Avaya Aura Communication Manager Specialized

  • Exam Code: 61451T
  • Exam Name: Administering Avaya Aura Communication Manager Specialized
  • Updated: Aug 11, 2026
  • Q & A: 108 Questions and Answers

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Avaya 61451T Exam Syllabus Topics:

SectionObjectives
Security and Survivability- High availability and redundancy
  • 1. Failover mechanisms
    • 2. Survivability configuration
      - System security
      • 1. Authentication mechanisms
        • 2. User access control
          System Architecture and Core Components- Avaya Aura Communication Manager architecture overview
          • 1. Signaling and media flow basics
            • 2. Core server roles and components
              Trunking and Connectivity- Trunk configuration
              • 1. ISDN/PRI trunk configuration
                • 2. SIP trunking basics
                  - External network integration
                  • 1. PSTN connectivity
                    • 2. Network signaling protocols
                      Call Features and Applications- Core call handling features
                      • 1. Call hold and conferencing
                        • 2. Call forwarding and transfer
                          - Advanced features
                          • 1. Announcements and messaging integration
                            • 2. Vectoring and call center features
                              System Administration and Configuration- Initial system setup
                              • 1. System parameters configuration
                                • 2. License and feature activation
                                  - Day-to-day administration tasks
                                  • 1. Backup and restore procedures
                                    • 2. System access and administration interfaces
                                      User, Station, and Endpoint Management- Station administration
                                      • 1. Feature button configuration
                                        • 2. Extension and endpoint provisioning
                                          - User management
                                          • 1. User profiles and permissions
                                            • 2. Hunt groups and coverage paths
                                              Dial Plan and Call Routing- Dial plan configuration
                                              • 1. Digit conversion and manipulation
                                                • 2. Extension numbering plans
                                                  - Routing mechanisms
                                                  • 1. ARS (Automatic Route Selection)
                                                    • 2. AAR (Automatic Alternate Routing)
                                                      Maintenance, Monitoring, and Troubleshooting- Troubleshooting procedures
                                                      • 1. Log analysis and system recovery
                                                        • 2. Call failure diagnosis
                                                          - System monitoring
                                                          • 1. Performance monitoring tools
                                                            • 2. Alarm management

                                                              Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

                                                              1. What role do Feature Access Codes (FAC) play in enhancing security within Communication Manager?

                                                              A) They allow quick changes to user permissions
                                                              B) They restrict unauthorized access to features
                                                              C) They log user activities
                                                              D) They encrypt voice data


                                                              2. How does Avaya Aura Communication Manager enhance system redundancy?

                                                              A) By requiring manual backup procedures
                                                              B) Through peer-to-peer networking
                                                              C) Through its single point of configuration
                                                              D) By allowing server clustering


                                                              3. How does saving translation data from RAM to the hard drive impact system performance temporarily?

                                                              A) It may slightly slow down the system during the process.
                                                              B) It improves performance by freeing up RAM.
                                                              C) It has no impact on performance.
                                                              D) It significantly increases system resources.


                                                              4. How does the Call Center ACD feature benefit a business using Communication Manager?

                                                              A) By reducing the need for direct user interaction
                                                              B) By efficiently routing calls based on agent availability and skill level
                                                              C) By encrypting all calls routed through the ACD
                                                              D) By automatically locking stations that are not in use


                                                              5. What information do Alarms, Error, and Event reports typically include for troubleshooting?

                                                              A) Financial implications of errors
                                                              B) Predictions about potential future system issues
                                                              C) User access logs and timestamps
                                                              D) Detailed descriptions of the error and suggested fixes


                                                              Solutions:

                                                              Question # 1
                                                              Answer: B
                                                              Question # 2
                                                              Answer: D
                                                              Question # 3
                                                              Answer: A
                                                              Question # 4
                                                              Answer: B
                                                              Question # 5
                                                              Answer: D

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