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Avaya 6201.1 Exam Syllabus Topics:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. A company is migrating from R14 CMS with 3 ACDs to R16.1 CMS. They are not using ACD2 any more, so they are not planning to migrate it. Instead they want current ACD3 to be ACD2 on the new system.
How can they achieve this?

A) They need to involve Avaya Professional Services, as this can not be done with standard migration procedure.
B) They need to backup only the two ACDs they want to migrate. The migration procedure on the new system will place them automatically.
C) They need to save each ACD to separate tapes and migrate them one by one to the appropriate ACD spaces.
D) They need to set the ACD they want to migrate, to the ACD spare on the new system on the CMS migration form.

2. Which three ways can be used to verify the CMS is collecting data from the Communication Manage? (Choose three)

A) The /cms/pbx/3cd<#>/spi.err shows calls being transmitted.
B) From the CMS menu, Maintenance: Error Log Report shows calls being transmitted
C) The /cms/install/logdir/admin. log shows a link is operational.
D) The arrow an the CMS menu is up
E) From the CMS menu. Maintenance Connection Status shows a link operational.

3. Far data to be available universally, the "measured Field in CM must be administered to which setting?

A) Measured: external
B) Measured: internal
C) Measured: survivable
D) Measured: both

4. When connecting the service PC to S8800, the cable connects the System Management Ethernet connector port.
Which port is used when hooking the monitor to the CMS T5220?

A) NET 1Port
B) XVR-300XB port
C) SER MGT Port
D) NET MGT Port

5. Which command is used to find the current CMS release?

A) pkginfo cms
B) pkginfo -p cm
C) pkginfo -x cms
D) pkginfo -r cms

Solutions: