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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Questionnaire Management | 20% | - Configure questionnaire workflows - Create and manage questionnaires - Assign questionnaires to third parties - Build questionnaires using sections and questions |
| Topic 2: Risk Assessment and Scoring | 20% | - Automate risk scoring workflows - Define risk thresholds and matrices - Implement inherent and residual risk scoring - Configure risk calculation models |
| Topic 3: Remediation and Monitoring | 15% | - Create and track remediation tasks - Generate risk dashboards and reports - Implement due diligence processes - Configure monitoring workflows |
| Topic 4: Application Configuration | 25% | - Configure TPRM foundational elements - Configure risk assessment templates - Configure questionnaire templates - Configure third-party types and categories |
| Topic 5: Third-party Management | 20% | - Configure SLA requirements - Implement third-party lifecycle management - Manage third-party registry - Track third-party relationships and tiers |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
What is a critical aspect of Third-party Risk Assessment Configuration for ensuring effectiveness?
Response:
- A. Prioritizing third parties based on the volume of transactions.
- B. Including a wide range of stakeholders in the assessment process.
- C. Configuring the assessment tool to accept only positive feedback about third parties.
- D. Setting up the assessment to automatically adjust risk thresholds based on industry trends.
Correct Answer: C 🗳️
Which feature is crucial for ensuring the effectiveness of reports generated from third-party risk management dashboards?
Response:
- A. The ability to generate reports only annually.
- B. Limiting access to only a few users.
- C. Real-time data integration.
- D. Aesthetic design.
Correct Answer: C 🗳️
In the context of Third-party Risk Management, what role do technical assessments play?
Response:
- A. They are used to determine the third party,s pricing strategy.
- B. They help evaluate the third party,s compliance with IT security standards and protocols.
- C. They ensure that the third party is able to meet the organization,s performance requirements.
- D. They provide insights into the third party,s market position.
Correct Answer: B 🗳️
How does effective Third-party Contacts Configuration contribute to risk mitigation?
Response:
- A. By reducing the number of contacts per third party
- B. By automating all communication processes
- C. By limiting communication to senior management
- D. By ensuring that all key stakeholders are included in communications
Correct Answer: D 🗳️
Which factor is critical when defining the criteria for third-party risk assessments during the assessment configuration process?
Response:
- A. The color scheme used in assessment reports
- B. The preferred communication channel of the third party
- C. The specific risks associated with the services provided by the third party
- D. The geographical location of the organization
Correct Answer: C 🗳️
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