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Practice test available

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HP HP3-X12 Exam Syllabus Topics:

HP Retail Point of Sales Solutions Sample Questions:

1. What should a customer do to verify that the device drivers for an HP POS Keyboard have been loaded successfully?

A) View the keyboard in Device Manager to see if any issues are identified.
B) Start the Windows POS software and see if the peripheral is recognized.
C) Run the keyboard test from the Software and Documentation CD.
D) Power on the peripheral and see if it functions correctly.

2. A customer reports that an HP Cash Drawer connected to an HP Thermal Receipt Printer is not opening even though the cash drawer key is in the proper position. What action should you suggest? (Select two.)

A) Verify that the OPOS drivers are the latest version and if not, upgrade them
B) Verify that the printer drivers are configured to open the cash drawer electronically
C) Make sure the cash drawer is connected directly to the printer.
D) Verify that the cash drawer drivers are configured to run the printer electronically.
E) Swap the printer with another one that is known to be working.

Solutions: