Headaches come from bad options, not hard exams. The right MS-220 materials change the equation, and ValidVCE's Microsoft Troubleshooting Microsoft Exchange Online bank — written by IT experts and certified trainers, every answer verified — is built to be exactly that.
Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Mail Client Issues | 20-25% | - Troubleshoot Calendaring Issues
|
| Topic 2: Troubleshoot Hybrid and Migration Issues | 10-15% | - Troubleshoot Migration Issues
|
| Topic 3: Troubleshoot Compliance and Retention Issues | 25-30% | - Troubleshoot Compliance Issues
|
| Topic 4: Troubleshoot Exchange Online Configuration Issues | 15-20% | - Troubleshoot Public Folder Issues
|
| Topic 5: Troubleshoot Mail Flow Issues | 20-25% | - Troubleshoot Other Mail Flow Issues
|
The MS-220 Details Every Candidate Should Check
As of the latest information, the MS-220 exam requires a passing score of 700/1000 and a registration fee of USD 165. Microsoft may revise either figure, so confirm both on the official site before scheduling.
Microsoft lists these prerequisites for the Microsoft Troubleshooting Microsoft Exchange Online: No mandatory prerequisite exam. Strong experience with Exchange Online, hybrid environments, PowerShell, and Microsoft 365 administration is recommended..
Check the current requirements on the official certification page before booking.
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Per current exam information, the MS-220 exam contains 40-60 questions within a 120 minutes-minute limit. Practicing under those exact conditions removes the format shock on exam day.
The Microsoft Troubleshooting Microsoft Exchange Online blueprint centers on these main domains:
- Troubleshoot Hybrid and Migration Issues (10-15%)
- Troubleshoot Exchange Online Configuration Issues (15-20%)
- Troubleshoot Mail Flow Issues (20-25%)
The full official outline continues with further domains; the question bank covers them all.
Microsoft Troubleshooting Microsoft Exchange Online Sample Questions:
A company named Contoso, Ltd. has an Exchange Online environment. Contoso uses inbound and outbound connectors to route emails between its Microsoft 365 organization and a third-party mail provider.
Users report that meeting requests sent from the third-party mail provider to a room mailbox named [email protected] are not being processed automatically. Meeting requests from users in the Microsoft 365 environment are processed successfully.
You need to resolve the issue.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
A company uses Exchange Online. External sharing is disabled.
A user reports that they are unable to share their calendar with an external recipient.
You need to resolve the issue.
Solution: Configure a mail flow rule to allow meeting requests from the user.
Does the solution meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
A company uses Exchange Online. An administrator deletes a mailbox named Userl when the user leaves the company. Six months later the user returns to the company. and the administrator creates a new mailbox named User1.
A user reports receiving the following non-delivery report (NDR) when they send an email to Userl:
RfSOlVER.-DR.E-RecipNotFojr.d; not found
You need to recommend a solution to resolve the issue. What should you recommend?
- A. Instruct the user to delete User1 from their Microsoft Outlook autocomplete cache.
- B. Remove User1 from the Blocked Senders list.
- C. Delete the LegacyExchangeDN value on the new User1 mailbox.
- D. Instruct the user to type the email address for User1.
Correct Answer: A 🗳️
A company uses Exchange Online.
You notice that the user1 @contoso.com account is in the recycle bin.
You need to purge account from the recycle bin.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
A company uses Exchange Online. The company configures the following retention tags:
* Inbox: Delete in 365 days.
* Deleted Items: Delete in 30 days.
A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire?
- A. April 27, 2023
- B. May 27, 2022
- C. May 28, 2022
- D. June27,2022
Correct Answer: C 🗳️
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