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CompTIA PDI+ Beta Sample Questions:

1. A new MFP is installed, but the customer has not provided an IP address. Which of the following methods is the BEST way to attach the MFP to the network?

A) Find another printer and use its IP address.
B) Let the MFP automatically assign itself an address.
C) Use the DHCP feature to acquire an IP address.
D) Make up an address until one can be assigned by the customer.

2. A customers PC cannot print to a network print device. The technician is able to connect to that device by using a crossover cable to a laptop. Which of the following is the MOST likely cause of the issue?

A) Defective CAT5 cable
B) Incorrect default gateway
C) Incorrect MAC address
D) Defective device network card

3. The technician servicing a MFP suspects that the fuser lamp may have failed. Which of the fol owing steps will confirm this?

A) Plug the lamp directly into an outlet, bypassing the MFPs internal components.
B) Replace the lamp with a new one.
C) Hold the lamp up to the light to see if the filament is intact.
D) Check the lamps continuity using an ohmmeter.

4. The scan-to-email function utilizes which of the following types of servers to forward emails?

A) SMTP
B) SMB
C) POP3
D) LDAP

5. A customer has been printing pages with black text only on their CMYK color printer and their color page count has been going up. Which of the fol owing would be the cause of this?

A) The system has a corrupted print driver.
B) The customer is using colored media instead of white media.
C) The printer sees black as a color and not simply true black.
D) There is a firmware issue, causing all pages to show as color.

Solutions: