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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Proposition & Customer Needs | 25% | - Identifying Business Requirements - Security and Compliance Advantages - Cost and Efficiency Benefits |
| Topic 2: Competitive Positioning | 20% | - Differentiators vs Competitors - Addressing Objections |
| Topic 3: Sales Strategy & Solution Design | 25% | - Post-Sales Support Overview - Matching Solutions to Workflows - ROI and TCO Analysis |
| Topic 4: HP Document Solutions Portfolio | 30% | - Document Management and Workflow Solutions - MFPs and Digital Sender Solutions - HP LaserJet and PageWide Products |
HP Selling HP Document Solutions Sample Questions:
What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
- A. the document management system the customer wants to deploy
- B. the number of IT help desk calls that relate to printer issues
- C. the development of processes forprinting special fonts and bar codes
- D. the management of output from non-windows environments
Correct Answer: B 🗳️
What do IT departments need to do to gain support for new projects?
- A. ensure the project comes in on budget
- B. satisfy the issues raised by finance and purchasing departments
- C. satisfy the issues of implementation, roll out, and support
- D. ensure the project meets overall business strategy and identify the beneficiaries
Correct Answer: D 🗳️
What can be included in an overall definition of a workflow solution?
- A. device utilization and total cost of document production
- B. the management of printer infrastructure and balanced deployment
- C. the operational aspects of workplace processes and how each task is structured
- D. the security of documents and the total cost of print management
Correct Answer: B 🗳️
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