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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Apple Account and iCloud | - Apple Account management - iCloud services and data synchronization |
| Topic 2: Privacy, Security, and Sharing | - Sharing and collaboration features - Privacy settings and user data protection - Apple security technologies |
| Topic 3: Mac Fundamentals | - macOS basics and system configuration - User accounts and permissions - Mac hardware and troubleshooting |
| Topic 4: Recovery and System Diagnostics | - System troubleshooting and diagnostics tools - Startup and recovery options |
| Topic 5: iPhone and iPad Fundamentals | - Device setup and configuration - iOS and iPadOS features and management - Apple device hardware and accessories |
| Topic 6: Backing Up and Restoring | - Restoring Apple devices and user data - Backup methods including iCloud and Time Machine |
| Topic 7: Device Management and Networking | - Mobile Device Management (MDM) - Network configuration and troubleshooting - Supporting Apple devices in organizations |
Apple Device Support Sample Questions:
You're experiencing odd behavior with a Custom App on your iPad. How should you gather information about the app issue?
- A. Turn on advanced analytics.
- B. Turn on debug logging.
- C. Gather a sysdiagnose.
- D. Open Apple Configurator for iPhone and run diagnostics.
Correct Answer: C 🗳️
Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?
- A. Apple Developer Program
- B. Apple Seed for IT
- C. Design for IT
- D. Apple Developer Enterprise Program
Correct Answer: B 🗳️
You are signed into a Mac using an administrator account. How do you reset a user password?
- A. Reset the password in System Settings > Users & Groups.
- B. Reset the password using Passwords.
- C. Reset the password using Keychain Access.
- D. Use your administrator password to log in to the user's account, and follow the prompts to change their password.
Correct Answer: A 🗳️
What should you use to reset your Mac to factory settings in macOS?
- A. Apple Configurator
- B. Safe mode
- C. Erase Assistant
- D. Recovery Assistant
Correct Answer: C 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
Select Three.
When do you need your Passcode to Enable Face ID?
- A. Your phone has been in sleep mode for the last 8 hours.
- B. You haven't unlocked the phone using a passcode for more tha hasn't been used in the last 4 hours.
- C. You haven't unlocked your phone in more than 2 days.
- D. After five attempts to recognize a face unsuccessfully.
- E. You updated your phone.
Correct Answer: C,D,E 🗳️




