ADM-201 Exam Questions Get Updated [2023] with Correct Answers
Practice ADM-201 Questions With Certification guide Q&A from Training Expert ValidVCE
Salesforce ADM-201 (Salesforce Certified Administrator) Certification Exam is a widely recognized credential for individuals seeking to demonstrate their mastery of Salesforce administration. Salesforce Certified Administrator certification is designed for professionals who are responsible for managing and maintaining Salesforce applications in their organizations. It covers a wide range of topics including configuration, data management, security, automation, and reporting. Certified professionals are able to customize and optimize Salesforce applications to meet the unique needs of their organizations.
Domain 6: Support & Service Applications (13%)
This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.
What Topics Are Covered in ADM-201 Exam?
This Salesforce Administrator certification exam evaluates the candidate's knowledge and competency in a long list of technical domains such as:
- Data Management — This segment tests whether candidates know what to consider before transferring, updating, and massively removing pieces of data. It also checks how well candidates can identify data management tools, describe the benefits of data tools for validation, and know the different backup options available.
- Reports on Analytics and Dashboards — This objective evaluates whether candidates know the tools accessible when making a report, how the sharing structure influences reports, the choices to be made while dealing with dashboards, and the uses of custom kinds of reports.
- App Exchange — In this final portion, candidates must show they know when to and when not to deploy AppExchange applications.
- Sales & Marketing Apps — Here, examinees need to identify the requirements and impacts of the sales, use opportunity tools to point out the right sales productivity options, know when to use different products alongside Books for Pricing, be aware of the power of automation tools & campaign maintenance, and know what can be done using the Salesforce content.
- Workflow as well as Process Automation — Here, candidates need to choose the perfect automation solution given the process or workflow and have an understanding of the capabilities of the processes for approval.
- User Setup — This next area tests whether a candidate knows the steps involved in setting up a user and maintaining them (for example, assigning licenses, resetting passwords, and resolving user accounts that were locked). It also checks if candidates grasp what happens when they activate, deactivate, or freeze users.
- Service as well as Support Apps — In this area, test-takers must explain the characteristics of managing cases, show how to automate case management, describe what can be done using the Salesforce knowledge, and finally, detail the power of Salesforce communities.
- Common & Custom Objects — For this topic, candidates must be able to define the standard architecture of objects, know how to edit fields and layouts of pages for custom and standard objects while realizing the impact of removing fields, and decide how to design and designate layouts of pages, types of records, and processes for various businesses for common and custom items.
- Security Features & Access — This objective involves describing all the security controls deployed by an organization, adopting the right security measures that are based on the characteristics of the Salesforce sharing model, determining the right way to use custom profiles or permissions taking into account the large numbers of profile settings, and describing how templates for communication, dashboards as well as various reports can be secured and organized with the aid of folders.
- Desktop and Modern Administration — For this domain, examinees need to talk about what the Salesforce mobile application can do and also be familiar with the options available when installing and syncing the Salesforce lightning for outlook.
- Management of Activities and Collaboration — In this domain, candidates need to detail the benefits of activity management and talk about the aspects of Chatter like feed, security features, and the following.
NEW QUESTION # 119
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?
- A. Manual Import
- B. Dataloader.io
- C. Data Import Wizard
- D. Data Loader
Answer: C
NEW QUESTION # 120
Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows:
- A. Hide Details
- B. Show Details
- C. Hide Details and Add Events
- D. Show Details and Add Events
Answer: C
Explanation:
Section: Volume C
Explanation
NEW QUESTION # 121
What can Delegated Admins do?
- A. View All & Modify ALL Access by Object
Answer: A
NEW QUESTION # 122
Export to Excel is available for Printable Lists:
- A. True
- B. False
Answer: B
NEW QUESTION # 123
What is the maximum number of objects that can be added to a custom report type?
- A. One as long as the object has a master -child relationship
- B. Four as long as the objects have associations
- C. Unlimited as long as the objects have associations
- D. Two as long as the objects have associations
Answer: B
NEW QUESTION # 124
The administrator for AW Computing is working with a user who is having trouble logging in to Salesforce.
What should the administrator do to identify why the user is unable to log in?
- A. Review the login history.
- B. Review the password policies.
- C. Review the password history.
- D. Review the security token.
Answer: D
NEW QUESTION # 125
Your recycle bin record limit is ________ times the Megabytes (MBs) in your general storage
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
Explanation:
Section: Volume H
NEW QUESTION # 126
A checkbox can be the controlling field to a dependent picklist.
- A. False
- B. True
Answer: B
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION # 127
Which of the following are not controlled by the Page layouts?
- A. Validation Rule Error message
- B. Custom Fields
- C. Custom Button
- D. Sections
- E. Related List
Answer: A
NEW QUESTION # 128
I can merge 3 records at a time in SFDC to clean up dupe.
- A. False
- B. True
Answer: B
NEW QUESTION # 129
Customizable Forecasting is a prerequisite in order to enable territory management?
- A. False
- B. True
Answer: B
NEW QUESTION # 130
_________ are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data in a personalized way?
- A. Apps
- B. Home Pagelayout
- C. Dashboards
- D. Tags
- E. Views
Answer: D
NEW QUESTION # 131
What will happen when a user attempts to. log in to. Salesforce from an IP outside the users profile but within the organization-wide trusted IP range?
- A. The user will be able to. log in without activating the computer.
- B. The user will be able to. log in after answering the security question.
- C. The user will not be able to. log in at all.
- D. The user will be able to. log in after the computer is activated.
Answer: C
NEW QUESTION # 132
When you insert a record using the API, Do Validation rules are expected?
- A. No
- B. Yes
Answer: B
Explanation:
Section: Volume E
NEW QUESTION # 133
Which combination of objects is available when creating a custom report type for Chatter reports?
- A. Opportunities, Followers, User Feed
- B. Chatter Groups, Members
- C. Accounts, User Feed, Comments
- D. Users, User Feed, Comments
Answer: B,D
NEW QUESTION # 134
A checkbox can be a controlling field in a field dependency?
- A. False
- B. True
Answer: B
NEW QUESTION # 135
Standard Fiscal Years are for companies that break down their fiscal years,quarters and weeks in to fiscal periods.
- A. False
- B. True
Answer: B
NEW QUESTION # 136
Ursa Major is onboarding 15 new employees in three weeks.
The Administrator needs to create user records in Salesforce without activating them.
Which two methods allow the Administrator to achieve this goal? (Choose two.)
- A. Create them with the User Import Wizard and ensure that Active is unchecked.
- B. Create a .csv file ensuring that IsActive = False, and use the data loader to insert.
- C. Schedule a Time-Dependent Workflow to create users in three weeks.
- D. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked.
Answer: B,D
NEW QUESTION # 137
Identify the dashboard components from the list
- A. Matrix
- B. Filters
- C. Tables
- D. Dates
- E. Summary
- F. Gauge
Answer: C,F
Explanation:
Section: Volume H
NEW QUESTION # 138
What type of field administrators use when creating a junction object?
- A. Text area
- B. Formula
- C. Master-detail
- D. Look-up
Answer: C
Explanation:
Section: Volume J
Explanation/Reference: https://help.salesforce.com/articleView?id=relationships_manytomany.htm&type=5
NEW QUESTION # 139
The administrator at Ursa Major Solar accidentally deleted a required field on Account. The field now appears under deleted fields on Account.
Which three considerations should an administrator consider when deleting a field? Choose 3 answers
- A. The data will need to be repopulated after restoring the field.
- B. The field will reappear on page layouts if they have not changed since the deletion.
- C. Restoring the field will also restore the data.
- D. It is not possible to restore the field without recreating it.
- E. The field will need to be marked as required again.
Answer: A,B,D
NEW QUESTION # 140
CORRECT TEXT
Define the Summary Report.
Answer:
Explanation:
Provides
a listing of data, plus sorting and subtotaling of data. May be used to support dashboard components.
NEW QUESTION # 141
Users at Universal Containers need the ability to save email templates in the following folder:
"Unified Public Email Templates"
Currently, users are unable to do so.
Which action should a System Administrator take to allow users to save emails to this folder?
- A. Navigate to the email templates and manually share each with the Profile of the specific users.
- B. Navigate to the profile of each user and check the box for Manage Public Templates.
- C. Navigate to the user record and check the box for Manage Public Templates.
- D. Navigate to the email templates and manually share each with the specific users.
Answer: B
NEW QUESTION # 142
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