Salesforce Certified User Experience Designer : User-Experience-Designer

  • Exam Code: User-Experience-Designer
  • Exam Name: Salesforce Certified User Experience Designer
  • Updated: Oct 23, 2026
  • Q & A: 212 Questions and Answers

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About Salesforce Certified User Experience Designer : User-Experience-Designer Valid Exam Questions

However you like to drill, the Salesforce Certified User Experience Designer package from ValidVCE has a matching tool: a printable PDF, a customizable Windows test engine with score tracking and random question order, and an online engine for any browser. Each one carries the same User-Experience-Designer practice questions.

Salesforce User-Experience-Designer Exam Syllabus Topics:

SectionWeightObjectives
Declarative Design27%- User Productivity Features
  • 1. Chatter
  • 2. Utility Bar
  • 3. Workspaces
  • 4. Global Actions
  • 5. Path
  • 6. Global Search
- Core Salesforce Objects
  • 1. Object Customization Impact on UX
  • 2. Standard Objects and Relationships
- Page Configuration
  • 1. Page Layouts
  • 2. Compact Layouts
  • 3. Console Experiences
  • 4. List Views
Human-Centered Design12%- Design Thinking
  • 1. Problem Definition
  • 2. Empathy Building
  • 3. Ideation
- User-Centered Solutions
  • 1. Experience Mapping
  • 2. Feature Prioritization
  • 3. Design Validation
Salesforce Lightning Design System (SLDS)17%- Accessible Design
  • 1. Accessibility Standards
  • 2. Inclusive User Experiences
- SLDS Fundamentals
  • 1. Design Tokens
  • 2. Patterns
  • 3. Components
Discovery13%- Research Planning
  • 1. Research Tools
  • 2. Stakeholder Analysis
  • 3. Research Methodologies
- User Research
  • 1. Personas
  • 2. Requirements Gathering
  • 3. User Needs Assessment
UX Fundamentals16%- Design Principles
  • 1. Branding and Styling
  • 2. Responsive Design
  • 3. Accessibility and WCAG
  • 4. Mobile-First Design
- UX Methods
  • 1. Information Architecture
  • 2. Storyboarding
  • 3. User Journey Mapping
Testing11%- Usability Testing
  • 1. Moderated Testing
  • 2. Unmoderated Testing
  • 3. Test Planning
- Feedback Analysis
  • 1. Iteration and Improvement
  • 2. User Feedback Collection
  • 3. Metrics and Success Measurement

FAQ: Preparing for Salesforce Certified User Experience Designer the Smart Way

Salesforce Certified User Experience Designer is an official exam run by Salesforce under exam code User-Experience-Designer. Passing it awards the Salesforce Designers certification, which sits at the Intermediate tier. It also counts toward related credentials such as Salesforce Designer Certification. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.

The Salesforce Certified User Experience Designer exam gives you 105 minutes to work through 60 multiple-choice/multiple-select questions (plus up to 5 unscored questions) questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the ValidVCE test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.

The official fee for Salesforce Certified User Experience Designer is $200 USD, and 65% is what passing takes. The uncomfortable part: retakes cost the full $200 USD again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the ValidVCE practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.

No formal prerequisite certification is required. Salesforce recommends at least 6 months of UX design experience and 3–6 months of experience applying UX concepts on the Salesforce Platform.

Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.

It is. ValidVCE publishes a free PDF demo of the Salesforce Certified User Experience Designer material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.

ValidVCE stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Salesforce Certified User Experience Designer exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.

Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.

Salesforce Certified User Experience Designer breaks down into 6 official domains, led by Testing (11%), Salesforce Lightning Design System (SLDS) (17%), and Discovery (13%). You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.

Salesforce Certified User Experience Designer Sample Questions:

Question #1

A UX Designer wants to remotely collect feedback from hundreds of users on tasks or activities that do not require much imagination or emotion.
Which testing approach should be used?

  • A. Online surveys
  • B. Usability study
  • C. A/B Testing
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

Question #2

Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?

  • A. SLDS utility classes
  • B. Styling hooks
  • C. App Builder styling property
  • D. CSS loaded as a static resource
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

Question #3

Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?

  • A. Process Builder
  • B. AppExchange Apps
  • C. In-App Prompts
  • D. Dynamic Forms
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

Question #4

During discovery, a UX Designer finds that most sellers like the idea of using the utility bar for easy access and productivity.
Which three standarduse cases could be recommended for using the utility bar to enhance the user experience?
Choose 3 answers

  • A. Perform common tasks without navigating away from page
  • B. Access to a consistent custom help menu across the org for all users
  • C. Access at any time to a customized set of items specific to an app
  • D. Quick access to Lightning Dialer
  • E. Access to view a list of records favorited for quickaccess
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

Question #5

Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1.
What should they consider about themes and branding?

  • A. There is a default WCAG complaint Salesforce color theme; only brand color can be updated.
  • B. The color palette is auto-generated based on the brand color to be WCAG compliant.
  • C. Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

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